Thank you for shopping with us at www.balvinderruby.com.au. We strive to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to see how your items will be handled and shipped.
Order Processing:
Our order cut-off time is 5:00 PM AEST (Australian Eastern Standard Time) Monday through Friday. After this hour, orders will be handled the following working day.
Order processing typically takes 5–7 business days. Processing durations could be a little bit longer during busy times of the year or during promotions. We appreciate your patience and understanding.
Shipping Timeframes:
Once your order has been processed, please allow an estimated transit time of 10–15 business days for delivery.
We offer free shipping all over Australia.
Delays may occur due to factors beyond our control, such as weather conditions, public holidays, or unforeseen circumstances with the carrier. In these cases, we sincerely appreciate your understanding.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. Before finishing your purchase, you can view the delivery cost during the checkout process.
Order Tracking:
You will receive a shipping confirmation email with your tracking information as soon as your product ships. You can use this information to track the status of your delivery.
International Shipping:
At this time, we only ship within Australia. We do not offer international shipping.
Contact Us:
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at info@balvinderruby.com.au. Our customer service team will be happy to assist you.
Changes to the Shipping Policy:
We reserve the right to update or modify our shipping policy at any time. Any modifications will take effect as soon as they are posted on our website. We advise you to routinely check this policy for any revisions.
Thank you for choosing www.balvinderruby.com.au for your shopping needs. We value your business and hope to work with you again in the future!